Support

Product Returns

At Denver CBD, we stand behind our products 100%. We work hard to ensure that our quality is second to none, and thousands of our customers agree that this difference is something you will experience.

We’re so convinced our products will make a difference you can actually feel, that if any product doesn’t meet your expectations, we want you to send it back within the first 30 days of delivery and we will happily give you the opportunity to exchange for another product or receive a full refund.

It’s that easy.

Contact us within 30 days of receiving your product shipment. We’ll email you a label to print out, place on your package, and ship back at no cost to you. Once we receive the returned product, a refund will be issued and an auto email will notify you of that transaction.

If you purchased our product through a Denver CBD distributor or retailer, go to the original purchase location for any return or exchange.

Terms of Sale

In agreeing to purchase any one of Denver CBD products, you as the consumer, understand that we are selling products that contain hemp-derived cannabidiol (CBD). You are further acknowledging our disclaimer, stating that these products have not been evaluated by the FDA, and acknowledging our recommendation you consult your physician or pharmacist prior to use. Although we at Denver CBD are committed to complying with FDA regulations, we make no claims as to the potential benefits of CBD, but only share medically documented case studies addressing the potential benefits of CBD. If you opt to purchase our products, you are making these purchases based upon your own opinions and research. All unopened product may be returned within 30 days of the delivery date for a full refund, minus shipping cost. By checking the box at the time of purchase, you the consumer, accepts the terms and conditions, and understand the refund policy.

Product Damaged During Shipment

Our customers are very important to us, which is why all products are tested third-party for quality, safety, and efficacy. Please check your shipment carefully upon arrival to ensure it has not been damaged during shipping. All claims for damaged product must be made within 72hrs.